WORK / 01 — Jewellery Council of South Africa
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01 / Business operations · member platform

The Council became an operating platform.

Behind the public site is a working system for Council staff and member businesses. It brings membership, publishing, communication and discovery into connected journeys rather than separate tools.

Jewellery Council of South AfricaCOUNCIL OPERATIONS → MEMBER TOOLS → PUBLIC VALUEJewellery Council accredited member badge
THE OPERATING IDEAOne system.
Three distinct ways to use it.
01 / COUNCIL TEAMRun the organisation

Manage members, accreditation, publications, news, surveys and email circulars.

02 / MEMBER BUSINESSUse the membership

Maintain a profile and branches, access communications and carry an accreditation badge.

03 / BUYING PUBLICFind & verify

Search the directory, inspect branches and read the Council’s published material.

INSIDE THE COUNCIL WORKSPACEPublishing is part of the operation.

The platform supports work that used to sit apart from the public site. Staff can create, preview and send member circulars within the system, while editions of SA Jewellery News and related publications have their own paths to readers.

COMMUNICATIONMember circulars

Compose → preview → send

Available to members in the portal
PUBLICATIONSSA Jewellery News

Issues → editions → archive

Includes publication-specific routes
OPERATIONSMember records

Applications → accreditation → branches

Feeds the member and public views
AN OPERATIONAL DETAIL THAT MATTERS

A jewellery business can have more than one location. The Council sets up its membership record; the member maintains branch details; the directory can surface each published location.

COUNCIL RECORDMembership & accreditation

The Council manages the member and its permitted locations.

MEMBER PORTALBusiness & branch details

The business maintains profiles, descriptions and locations.

PUBLIC DIRECTORYFind the right location

Search and branch pages make published details useful to buyers.

THE PLATFORM IN USE

A digital route into membership, followed by a trust signal members can carry into their own channels.

JCSA online membership application showing the first of four business activity steps
01 / MEMBERSHIP APPLICATIONExplore the application ↗
JCSA accreditation experience with a website badge preview and explanation for members and customers
02 / ACCREDITATION IN USEExplore the badge programme ↗
WHAT SHAPED THE WORK

Give staff one place to manage member records and publish content; give members tools to maintain their presence; let the public find and verify the right business. The same information should work across all three views.

CONNECTED PIECES
  • Membership & accreditation
  • Admin publishing & circulars
  • SA Jewellery News editions
  • Member portal
  • Public directory
WHERE COULD THIS LEAD?

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